Privacy Policy Effective Date: January 2018

BP Stays (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or stay at one of our properties. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect We may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Billing and payment details (e.g., credit card information)
• Identification documents (e.g., passport or ID) for verification purposes

Booking Details:

• Check-in and check-out dates
• Room preferences
• Special requests or dietary restrictions

Non-Personal Information:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Cookies and tracking technologies (see Section 4 for details)

2. How We Use Your Information We use your information for the following purposes:

• To Process Bookings: Confirming reservations, communicating changes, and managing check-ins/outs.
• To Improve Services: Enhancing the guest experience, personalizing services, and
  analyzing website usage.
• Marketing and Promotions: Sending newsletters, offers, or updates about our services
  (with an option to opt out).
• Legal and Security Purposes: Complying with legal requirements, preventing fraud,
  and ensuring safety.

3. Information Sharing We do not sell your personal information. However, we may share it with:

• Third-Party Service Providers: Payment processors (e.g., Mews Payments),
  housekeeping platforms, and booking management tools.
• Legal Authorities: When required to comply with applicable laws or legal processes.
• Marketing Partners: With your consent, for promotional purposes.

4. Cookies and Tracking We use cookies and similar technologies to enhance your
experience:

• Necessary Cookies: Ensure the functionality of our website.
• Analytics Cookies: Help us understand website usage and improve our services.
• Advertising Cookies: Provide personalized marketing based on your interests.

You can manage your cookie preferences through your browser settings or by using our cookie consent tool.

5. Data Security We implement appropriate technical and organizational measures to protect
your data, including:

• Data encryption during transmission.
• Secure servers to store your information.
• Regular security audits and updates.

However, no system can guarantee complete security. Please notify us immediately if you suspect any unauthorized use of your data.

6. Data Retention We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

In general, we retain personal information for up to 3 years.

7. Your Rights Depending on your location, you may have the following rights:

• Access and Correction: Request a copy of your data and correct inaccuracies.
• Deletion: Request the deletion of your data, subject to legal requirements.
• Marketing Preferences: Opt out of marketing communications at any time.
• Data Portability: Receive your data in a commonly used format.

 To exercise these rights, please contact us using the details in Section 10.

8. International Guests If you are accessing our services from outside the United States, note that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from your jurisdiction. We comply with applicable legal requirements for international data transfers.

9. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated date. Please review this policy periodically to stay informed.

10. Contact Information If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

• Email: reservations@bpstays.com
• Phone: +1 (551) 253-6970
• Address: 136 Madison Av. 5th Floor, New York, NY 10016

Thank you for trusting BP Stays with your personal information.